Privacy policy

Last Updated: 11.11.2024

Your data manager is VARICAD, spol. s.r.o., based Ještědská 168, Liberec 8, 460 08, Czech Republic, Identification Number: 61325911, Tax ID: CZ61325911, registered in the Commercial Register of the Regional Court in Usti n. L. (Section C, File 6996).

Your privacy is important, we respect it and ensure that all processed personal information you provide is treated confidentially. The processing of personal data is in accordance with the requirements of the General Data Protection Regulation (GDPR - effective from May 25th, 2018). This Privacy Policy ("the Policy") applies to all personal data collected by VARICAD, spol. s r.o. on the basis of performance of a contractual relationship, legal obligation, legitimate interest or consent, through our website or the use of our services.

Purpose and manner of personal data collection and use

You can specify which personal data you share with us. However, it may happen that the provision of our products or services will need some specific information that is required. For example, to generating licenses, providing technical support, customizing software for specific needs, etc. This includes the following: e-mail address, name and surname, country, purpose, company information, operating system information, IP address, or other personal information on request.

What personal data we collect, use and process

Once you have your user account or you are registered for a product (software), we collect additional information, including the current version of the license and the upgrade validity, your subscription and plans, details of the products you have purchased or are interested in, details about training, information which way of communication you prefer, records of our communication with you where it is needed (service records, correspondence, technical problems, etc.), as well as comments you have posted in our discussion forum, and the content of your chat posts, or the content of the messages you have sent us using the technical support form available on our website.

When you make purchase via e-shop, we use the payment processors (Online Payment Gateway WorldPay). We do not collect credit card or other financial information (except confirmation that payment in a specific amount has been made). We collect contact information from you that we pass through to the payment processor to enable the transaction.

We collect information about our products that you use and how you use them. We can use this information in legitimate interest to improve our products or to prevent fraudulent behavior and software piracy. This information includes system information and usage data (for example operating system, the type of device you use), license information, and technical error data that may occur.

We always use your personal data wisely and in a useful way. For example to validate your identity, to the extent necessary to perform our contract with you, to deliver you services, products, support, or information you have requested, to send you important information within the scope of our agreement with you, for the purposes of our legitimate interests to better understanding of our products, so we can improve them.

Security

An important goal of our company is to protect and secure your personal data. We use state-of-the-art technology and procedures to protect your personal data from unauthorized access. We use encryption (SSL/TLS) to protect your data in internet environment. Our employees and co-workers who have access to your personal data are confidential and trained in the security of personal data processing.

The usage of Cookies

We use cookies to record general information during browsing our websites and to remember your settings and preferences. For example, we record your computer's IP address, how long you stay on the page, and which page you are coming from. We perceive as our legitimate interest the use of cookies to measure site traffic and customize the display of our website. This makes your next visit much easier and more productive. We also use Google Analytics. We use this information to manage and optimize our site and to improve our site and services overall. We do not use cookies for ad targeting on our website. You can also browse our website in a mode that does not allow collection of the personal information. You can disable these cookies via your browser. The options or settings menu of your browser allows you to select an appropriate option for receiving cookies, even to disable them completely. However, disabling cookies completely will reduce the efficiency of some contents available on some websites.

Non-personal Data

Non-personal data is meant data that do not allow association with a particular person. Such data can be collected and use for any purposes. We may collect information such as the URL referrer, time, and information about user activities on our website. Using these data, we can provide our customers with more useful information and learn which parts of the websites, products and services they are most interested in. These summary data are considered to be non-personal information. If personal and non-personal data are combined, they will be treated as personal data for the duration of such connection.

Facebook, YouTube and similar media

Our website contains links to promote our products and services on social networks such as Facebook and YouTube. These links are realized by code provided directly by Facebook and YouTube. This code depends on a cookie placement (see above - The usage of Cookies). Please read carefully the privacy statement of Facebook and YouTube to find out what they do with your personal data processed by this code.

If you wish to stop receiving email newsletters from us, you can unsubscribe at any time. You have several options - unsubscribing directly from your registration account or by sending mail to remove@varicad.com, and enter the subject of the message as "Unsubscribe Newsletter". Also, each newsletter contains information how to do it.

In order to avoid misunderstandings in the future, we want to alert you that by unsubscribing from the newsletter, communication will not be stopped. In order to fulfill the agreement, we will continue to use your contact information for the non-marketing information that is related to your license, product (s) or service we provide to you.

Your rights regarding your personal data

Of course, you have the right to access your personal data that we keep. You have the right at any time to edit and supplement them at any time, or to obtain a copy, or request for cancellation (to be forgotten). If you log into your user account you can edit and update your data yourself. You can also ask us to remove your personal data or cancel your entire account completely.

Data retention period

Your personal data are processed and kept for the period necessary to ensure all rights and obligations arising from the contract and your order. Furthermore, also for the time we are required to keep these data according to generally binding legal regulations or legitimate interest in the field of personal data protection. We will retain your personal data for as long as necessary to provide you with the applications you are using, and as needed to comply with our legal obligations.

Confidentiality of personal data

Our employees and co-workers who will process your personal data are required to maintain confidentiality about personal information and security measures that concern the security of your personal information.

How to contact us

If you would like to contact us, please use the following contact information:

Telephone: +420 485 100 529

By email at: vendor@varicad.com